We are a company based in Europe, we collaborate with several laboratories to offer you the best reliable and verified products.
Orders
Our goal is to build trust with our customers and provide you with a comfortable e-commerce experience. We do our best to offer you the best shipping and delivery conditions to ensure you receive your products.
Our packaging is discreet and hermetically sealed to avoid any odor leakage or product loss.
We work with reliable companies like UPS and Colissimo. Our experience has led us to stop working with other delivery services. If you are not in a hurry, you can also choose a delivery by regular non-tracked mail.
Orders via UPS or Colissimo have a tracking number and we guarantee a second identical delivery in case of lost packages or blockage at customs.
Non-tracked delivery is more discreet and does not require a signature upon delivery.
We are not responsible for any customs duties that may be charged to you, which will be at your expense. We are not responsible for the legality or non-legality of the product purchased in your country. It is your responsibility to verify it.
Privacy and Security
We are responsible for your stored data. The data stored is only for the purpose of operating our website and tracking your order.
For users who have created an account on our site (if they so choose), we collect the personal information they provide to us in their profile. Users can edit, modify or delete their personal data at any time. Administrators of this website may also have access to this information.
Our Products
The products displayed on this website are chemical products intended for scientific research ONLY, in laboratories equipped and suitable for handling these products. The products must be handled only by researchers with an aptitude certificate. THE CHEMICAL PRODUCTS SOLD BY OUR COMPANY ARE NOT INTENDED FOR CONSUMPTION OR VETERINARY USE.
We draw your attention to the fact that the products offered have not been tested on any human or animal and we have no studies on the short or long term implications of the consumption or handling of these products.
Product Returns and Replacements
Due to the nature of the products we ship, we are not able to resell a sold product. Therefore, we do not accept any returns. If your order is damaged at reception, the same product will be reshipped to you. The buyer is responsible for the costs and risks of delivery. We can guarantee the delivery only in case of tracked delivery. If a product in your order goes missing during shipment, you will be contacted for a partial shipment, the rest of the shipment representing an additional cost that will be charged to you.
Please note that we are not responsible for any customs taxes that will be charged to the buyer.
Data Sharing
The data collected is kept by our company and is not shared with any other company or third party